Terms of service

Terms & Conditions

Last updated: June 2026

Please read these Terms and Conditions carefully before using helivahair.com. By accessing or purchasing from our website, you agree to be bound by these terms.

1. Company Information

These Terms and Conditions govern the use of the website helivahair.com, operated by HelvaHair, with registered address at Via Gabriele D'Annunzio 125, Catania, Italy.

2. Products

Heliva Hair sells the Heliva Brush — a 3-in-1 scalp care device combining red light therapy (LED 650nm), microvibrations, and an integrated oil applicator. All product descriptions, images, and specifications are provided in good faith and are as accurate as possible.

3. Orders & Payments

• All prices are displayed in EUR and include applicable VAT
• We accept major credit cards, PayPal, iDEAL, Bancontact, and other methods available at checkout
• Orders are processed within 1-2 business days
• We reserve the right to cancel any order due to pricing errors or stock availability
• You will receive an order confirmation email after purchase

4. Shipping

We ship to all EU countries and selected international destinations. Estimated delivery times and shipping costs are displayed at checkout. Please refer to our Shipping Policy for full details.

5. Returns & Refunds

We offer a 90-day satisfaction guarantee. Please refer to our Returns & Refund Policy for full details.

6. Intellectual Property

All content on helivahair.com — including text, images, logos, and product descriptions — is the property of HelvaHair and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use our content without prior written permission.

7. Disclaimer

The Heliva Brush is a cosmetic wellness device. Results may vary between individuals. Our products are not intended to diagnose, treat, cure, or prevent any medical condition. If you have a medical condition, please consult a healthcare professional before use.

8. Limitation of Liability

HelvaHair shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our maximum liability is limited to the purchase price of the product.

9. Governing Law

These Terms and Conditions are governed by Italian law. Any disputes shall be subject to the exclusive jurisdiction of the courts of Catania, Italy.

10. Changes to Terms

We reserve the right to update these Terms and Conditions at any time. Changes will be posted on this page with an updated date. Continued use of the website constitutes acceptance of the new terms.

11. Contact