Informativa legale
Legal Notice
Last updated: June 2026
Company Information
Business Details
Company Name: HelvaHair
Registered Address: Via Gabriele D'Annunzio 125, Catania, Italy
Email: support@heliva.it
Website: helivahair.com
Applicable Law
This website and all related commercial activities are governed by Italian law and applicable European Union regulations, including but not limited to:
- EU Consumer Rights Directive 2011/83/EU
- EU General Data Protection Regulation (GDPR) 2016/679
- EU E-Commerce Directive 2000/31/EC
- Italian Consumer Code (D.Lgs. 206/2005)
Consumer Rights
As a consumer within the European Union, you have the right to withdraw from a purchase within 14 days of receiving the goods without giving any reason (statutory cooling-off period). At Heliva Hair, we extend this right to 90 days as part of our satisfaction guarantee.
Online Dispute Resolution
In accordance with EU Regulation No. 524/2013, you have the right to submit a complaint via the European Online Dispute Resolution (ODR) platform, available at: ec.europa.eu/consumers/odr
Privacy & Data Protection
We are committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR). We collect and process personal data only as necessary to fulfill your order and improve our services. Your data is never sold to third parties.
Intellectual Property
All content on helivahair.com, including text, images, graphics, logos, and product descriptions, is the intellectual property of HelvaHair and is protected under applicable copyright and trademark laws. Unauthorized reproduction or distribution is prohibited.
Disclaimer
The Heliva Brush is a personal care device designed for cosmetic use. The information provided on this website is for informational purposes only and does not constitute medical advice. Results may vary. Always consult a qualified healthcare professional if you have concerns about hair loss or scalp conditions.