Recapiti

Contact Us

We're here to help — reach out anytime

Have a question about your order, our products, or need help with a return? Our team is ready to assist you. We respond to all inquiries within 24-48 business hours.

Customer Support

Email: support@heliva.it

Response time: 24-48 business hours

Business Address

HelvaHair

Via Gabriele D'Annunzio 125

Catania, Italy

What We Can Help With

  • Order status and tracking information
  • Returns and refund requests
  • Product questions and usage guidance
  • Damaged or defective item reports
  • General inquiries about Heliva Hair

Before You Contact Us

You may find an immediate answer in our policy pages:

📧 For the fastest response, please include your order number in your email subject line.